“Jodie’s presentation was fun and a really good way of practically showing the power of laughter at work and with your teams and service users. I thought it was going to be a little “fluffy” to start with, but her activities were fun and actually demonstrated the point of being able to transfer this sort of thing into the workplace. The key take home message for me was how we share good news and congratulate our employees when they are doing great work or feeling undervalued.”